SAP and ERP research paper
The Order Desk in the S/4HANA Move
What happens to B2B orders after entry at companies running SAP, and what the S/4HANA move is changing at the order desk.
Sponsored by DataXstream, an SAP partner. Researched and written by Catalyst.
We are speaking with a small group of invited leaders. You can also reply to your invitation email and we will find a time.
The Order Desk in the S/4HANA Move
Interviews with IT and operations leaders at companies running SAP.
- 10 to 15
- IT and operations leaders
- 30 min
- One relaxed conversation
- Dec 11
- Interviews close
- Jan 2027
- Paper publishes
Thirty minutes on how orders really move at your company.
What we ask about
- 01What happens to an order after it is captured, and where it stalls
- 02What teams kept, rebuilt or dropped in their order logic through the S/4HANA move
- 03How much time goes to finding order status across systems
- 04Separate tools compared with one end to end order layer
Who we are talking to
- CIOs, CTOs and VPs of IT
- SAP program and business systems leads
- Order management and customer service leaders
- Order to cash and operations directors
North American companies running SAP, most of them in distribution, manufacturing and industrial supply.
You approve your section
You see every quote attributed to you before anything is published.
You choose how you are named
You decide how your name, title and company appear in the paper.
Call, voice memo or writing
If a call is hard to fit in, we send the questions and you answer however suits you.
A small group
No more than 15 IT and operations leaders, all at companies running SAP.
Leaders like you have sat down with us before.
Each paper below was built from conversations like the one we are asking you for. Pick a paper to see who took part.
DFNS · Institutional digital assets
The State of Canton
Canton's network of networks lets private ledgers talk to each other, which could change how institutions settle digital assets.
Read the report
Console · Enterprise IT
The State of IT 2026
70% of IT budgets go to keeping the lights on. Teams that use AI well deflect half their tickets and run IT as a platform for the whole company.
Read the report
Delos · Stablecoin payments
The Great Rail Shift
Stablecoin rails already price against interbank FX, and where they meet legacy rails the endpoint is a layered hybrid of the two.
Read the reportThe people who went on the record.
Hover a report to light up its contributors
Contributors to The State of Canton
We are capping the paper at 15 contributors.
Pick a time that works and we will send three of the questions ahead of the call.