Companies · microsoft.com
How often AI recommends Microsoft.
AI named Microsoft in 46.4% of answers to CRM software buyer questions in the week of Oct 19, 2026, rank 5 of 39, measured across ChatGPT, Claude, Perplexity and Google AI Overviews.
Week of Oct 19, 202646.4%
CRM Software
Rank 5 of 39 · likely 39.1% to 54.0%
By category
Microsoft in 4 categories, scored weekly.
| Category | Trend | Rank | AI visibility | 95% range | vs last week |
|---|---|---|---|---|---|
| CRM SoftwareWeek of Oct 19, 2026 | 5 of 39 | 46.4% | 39.1 to 54.0 | first week | |
| AI Agent Security PlatformsWeek of Oct 19, 2026 | 1 of 205 | 40.5% | 33.4 to 47.9 | first week | |
| AI ITSM ToolsWeek of Oct 19, 2026 | 2 of 84 | 32.4% | 25.3 to 40.4 | first week | |
| AI Note TakersWeek of Oct 19, 2026 | 11 of 71 | 15.0% | 10.4 to 21.2 | first week |
Each week pools every answer from Monday to Sunday. The trend covers the weeks since Oct 19, 2026.
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