Best CRM Software · microsoft.com

How often AI recommends Microsoft for CRM software.

AI named Microsoft in 46.4% of answers to CRM software buyer questions in the week of Oct 19, 2026. That ranks it 5 of 39 companies, measured across ChatGPT, Claude, Perplexity and Google AI Overviews.

See where it ranksCheck your company
Week of Oct 19, 2026
46.4%
Microsoft
Likely 39.1% to 54.0%
5 / 39
Rank
0.6%
Cited
The board

Microsoft among CRM software, week of Oct 19, 2026.

CRM Software · 168 AI answers
01HubSpotLeaderhubspot.com90.5%90.5%3.0%02SalesforceLevel with #1salesforce.com84.5%84.5%11.3%03Zohozoho.com77.4%77.4%6.5%04Pipedrivepipedrive.com70.8%70.8%20.3%05Microsoftmicrosoft.com46.4%46.4%0.6%06Freshsalesfreshsales.com21.4%21.4%0.0%07Closeclose.com16.7%16.7%2.4%08Freshworksfreshworks.com16.1%16.1%1.2%09Creatiocreatio.com14.3%14.3%10.7%10ActiveCampaignactivecampaign.com12.5%12.5%0.0%
The band is each company's likely range. The board lists the top 25 of 39 companies ranked this week.Download the data
Week by week

Microsoft in CRM software, every week on record.

Microsoft weekly AI visibility in CRM Software
Week ofAI visibility
46.4%
Frequently asked

Microsoft and AI recommendations.

How often does AI recommend Microsoft for CRM software?
In 46.4% of answers in the week of Oct 19, 2026, likely between 39.1% and 54.0%. That is 78 of 168 answers from ChatGPT, Claude, Perplexity and Google AI Overviews.
What are the alternatives to Microsoft?
AI names HubSpot, Salesforce, Zoho and Pipedrive most often for CRM software.
Is Microsoft the leader in CRM software?
No. HubSpot leads at 90.5%. Microsoft is rank 5.
The questions

The buyer questions behind this reading.

  1. Q01What is the best CRM for B2B sales teams?
  2. Q02Top CRM platforms for mid-market companies
  3. Q03Best CRM for startups and small businesses
  4. Q04Best alternatives to Salesforce for sales teams
  5. Q05Which CRM integrates best with marketing automation tools?
  6. Q06Best CRM with built-in marketing and customer support
  7. Q07Top CRM platforms for technical sales teams
  8. Q08Best CRM with mobile experience for field sales
  9. Q09Best CRM for businesses with long sales cycles
  10. Q10Top CRM platforms with AI-powered insights
  11. Q11Best CRM for enterprise sales teams 100+ reps
  12. Q12Which CRM has the best reporting and pipeline analytics?
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