Sales and Revenue ·

Best Conversation Intelligence Software, ranked by AI.

In the week of Oct 19, 2026, ChatGPT, Claude, Perplexity and Google AI Overviews named Gong in 91.9% of answers to buyer questions about conversation intelligence software, followed by Avoma (66.9%) and Salesloft (51.2%).

See the full boardCheck your company
No. 1
91.9%
Gong
86.8% to 95.1%
No. 2
66.9%
Avoma
59.5% to 73.5%
No. 3
51.2%
Salesloft
43.7% to 58.5%
82
Companies ranked
172
AI answers last week
4
AI platforms
Weekly
Scored every Monday
The board

Which conversation intelligence software does AI recommend most?

Week of Oct 19, 2026 · 172 AI answers
01GongLeadergong.io91.9%91.9%6.9%02Avomaavoma.com66.9%66.9%22.0%03Salesloftsalesloft.com51.2%51.2%2.9%04Clariclari.com42.4%42.4%2.3%05Fireflies.aifireflies.ai40.1%40.1%9.9%06ZoomInfozoominfo.com33.1%33.1%0.6%07Choruschorus.ai25.6%25.6%0.0%08Fathomfathom.video25.6%25.6%0.0%09HubSpothubspot.com25.0%25.0%4.1%10Outreachoutreach.io20.9%20.9%8.8%
AI visibility is the share of answers naming the company. The band is its likely range. Cited is the share of answers citing its site. The board lists the top 25 of 82 companies ranked this week.Download the data

Week over week movement starts with the next published week. Earlier weeks measured fewer AI platforms, so they are not compared with this one.

Named against cited

Named is different from cited.

AI can recommend a company without linking to its site, and can lean on a company's pages without naming it. The shaded corners are where the two come apart.

Named often, rarely citedCited often, rarely named0%25%50%75%100%0%20%40%60%Share of answers naming the companyShare of answers citing its siteGong: named 91.9%, cited 6.9%Avoma: named 66.9%, cited 22%Salesloft: named 51.2%, cited 2.9%Clari: named 42.4%, cited 2.3%Fireflies.ai: named 40.1%, cited 9.9%ZoomInfo: named 33.1%, cited 0.6%Chorus: named 25.6%, cited 0%Fathom: named 25.6%, cited 0%HubSpot: named 25%, cited 4.1%Outreach: named 20.9%, cited 8.8%Revenue.io: named 15.7%, cited 13.5%Salesforce: named 15.7%, cited 15%Jiminny: named 13.4%, cited 0%Dialpad: named 11.6%, cited 2.9%Aviso: named 9.9%, cited 5.4%GongAvomaZoomInfo
The questions

The 12 buyer questions behind this board, asked every day.

  1. Q01What is the best conversation intelligence platform for sales teams?
  2. Q02Top call recording and transcription tools for B2B sales
  3. Q03Best conversation intelligence with AI-powered coaching and insights
  4. Q04Best alternatives to traditional call coaching tools for revenue teams
  5. Q05Top sales call analytics platforms for revenue operations
  6. Q06Best conversation intelligence integrated with CRM and sales engagement
  7. Q07Top revenue intelligence platforms for forecasting and deal coaching
  8. Q08Best meeting recording tool with AI summarization for sales teams
  9. Q09Best conversation intelligence for SDR and AE coaching
  10. Q10Top platforms for sales call review and pipeline analysis
  11. Q11Best AI meeting assistant for sales and customer success teams
  12. Q12Which conversation intelligence platform has the best forecasting accuracy?
Frequently asked

Questions about conversation intelligence software.

What is the best conversation intelligence software according to AI?
Gong is the company AI names most often, in 91.9% of answers in the week of Oct 19, 2026. "Best" here means most often recommended by AI, which is what a buyer asking an AI assistant sees.
What are the alternatives to Gong?
AI names Avoma, Salesloft, Clari and Fireflies.ai most often after Gong for conversation intelligence software.
How is this ranking made?
Every day we put the same 12 buyer questions to ChatGPT, Claude, Perplexity and Google AI Overviews and record which companies each answer names. Each week the answers naming a company are divided by all the answers that came back. Companies are taken from the answers themselves, never from a list we chose.
How often is it updated?
Every week. Scans run daily, and each Monday the previous Monday to Sunday is published as one score. This board covers Oct 19, 2026 to Oct 25, 2026.
Why does each rate have a range?
A week holds about 172 answers, which is too few to fix a rate to one decimal. The 95% range shows where the true rate likely sits, and two companies whose ranges overlap are level.
How can a company get recommended by AI for conversation intelligence software?
Start by finding which buyer questions name you and which name a competitor. The free AEO audit runs those questions against your domain and shows the sources AI cites instead of you.
More in Sales and Revenue
Best CRM SoftwareHubSpot 90.5%Best Sales Intelligence ToolsApollo 87.8%Best Revenue Intelligence PlatformsGong 91.9%Best AI SDR Tools11x 55.0%Best Cold Email SoftwareInstantly 73.7%
Free AEO audit

Is your company on this board?

The free AEO audit runs buyer questions like these against your domain and shows where AI names you, where it names Gong instead, and which sources it cites.

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