Companies · zendesk.com
How often AI recommends Zendesk.
AI named Zendesk in 80.7% of answers to AI customer support agents buyer questions in the week of Oct 19, 2026, rank 2 of 93, measured across ChatGPT, Claude, Perplexity and Google AI Overviews.
Week of Oct 19, 202680.7%
AI Customer Support Agents
Rank 2 of 93 · likely 74.2% to 85.8%
By category
Zendesk in 3 categories, scored weekly.
| Category | Trend | Rank | AI visibility | 95% range | vs last week |
|---|---|---|---|---|---|
| AI Customer Support AgentsWeek of Oct 19, 2026 | 2 of 93 | 80.7% | 74.2 to 85.8 | first week | |
| AI ITSM ToolsWeek of Oct 19, 2026 | 6 of 84 | 18.6% | 13.1 to 25.7 | first week | |
| CRM SoftwareWeek of Oct 19, 2026 | 14 of 39 | 9.5% | 5.9 to 14.9 | first week |
Each week pools every answer from Monday to Sunday. The trend covers the weeks since Oct 19, 2026.
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